Account Manager (London, UK)
Job Description
About the job
About Unlimit
Founded in 2009, Unlimit is a global fintech company with 16 offices all over the world and more than 500 employees, that offers a large portfolio of financial services - from acquiring (payment processing) to banking as a service. Our mission is to be “ready for tomorrow” and to provide our customers with a sense of stability in the everchanging financial landscape and an opportunity to be prepared for whatever the tomorrow of business brings their way, so that while others observe, they can already take an advantage.
About The Job
As an Account Manager, you will be responsible for building forward-looking relationships with Unlimit’s merchants and working in partnership with the merchant to facilitate growth. You will be responsible for understanding the merchant's needs, delivering a unique personable service, and working alongside the merchant to continually identify opportunities to grow and tweak performance. As an individual, you need to be creative, highly motivated, and have a willingness to continually push the boundaries of the way we work to ensure we (and you) remain truly customers first. You will report to Unlimit’s VP of Account Management and be based in our London Office.
What You’ll Do
- Build Relationships - across Unlimit and within the Merchant Teams to ensure Unlimit continually meets the needs of the merchant and works in a collaborative way to drive growth
- Challenge – work with the Global Account Management Team as we grow to help develop and improve our ways of working to bring speed and quality to the merchant experience
- Drive commercial growth with our merchants – be the payments expert focusing on account optimization and ongoing conversion growth opportunities
- Be the Face of Unlimit – every day you are Unlimit and we want you to bring your unique style as a trusted pair of hands to your merchant
- Spin Plates – manage internal and external priorities for your merchants and deliver on challenging timescales
- Speak up internally and ensure your merchant has a voice in our business
- Play your part in driving a positive and fun culture in the business
Who You Are
- Fun – we want you to bring your unique sense of fun to the office to ensure we win as a team
- Driven – we need real self-starters; team members who thrive when the solution is unclear or the hill that needs to be climbed is vertical
- Passionate – love what you do every day and have the ferocity to get things right – even if the decision is the tough one
- Commercial Acumen – bring common sense to what sometimes appear complex dilemmas and focus on driving mutual growth for both Unlimit and your merchants
- Simplicity – is key in what we do – guiding your merchants through decisions in a simple way
- Data – be good with data analysis but more importantly know how to tell the data story
- Planning – prioritize and plan what you need to do so to meet moving challenging deadlines
What We Offer
- Attractive remuneration package (base salary + commission)
- 25 business days of paid annual leave + public holidays
- A modern office workplace close to Tower Bridge with all necessary equipment
- A team of top international professionals to learn from
- Multicultural working environment, growing opportunities, and many more
Company Overview
From London to Singapore and from San Francisco to São Paulo, we help businesses enter new markets, explore new industries, and reach new milestones. We are driven by a deep-seated determination to be the best possible partner for our customers – giving you the support you need to capitalize on a world that’s changing at breakneck speed.
Our mission is to provide innovators with a convenient and simple financial interface that enables payments to flow freely and invisibly across borders. We offer a wide range of services, including payment gateway, card acquiring, business accounts, card issuing, alternative payment methods, and more.