Developer Support Engineer

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About Web3 Technologies Inc. ABD Asphere

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Building the future of business on blockchain

Asphere is the premier provider of comprehensive Web3 development solutions, enabling enterprises to seamlessly integrate blockchain technology into their operations. Our mission is to demystify Web3 development, lowering the barrier to entry and accelerating enterprise adoption.

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Asphere offers a robust suite of tools and services designed with enterprise needs in mind:

• Enterprise-grade blockchain infrastructure: Our scalable RPC services enable reliable and secure connections to leading blockchain networks.
• Seamless crypto integrations: Leverage our streamlined cryptocurrency and staking solutions for efficient token management and enhanced user experiences.
• Effortless development: Build on blockchains with our intuitive and developer-friendly tools and engineering team assistance, accelerating your time to market.
• Decentralized identity solutions: Enhance security and user trust with our seamless identity verification tools.
• Simplified scalability: Leverage the efficiency and scalability of rollup technology with our Rollups as a service solution.
• Expert guidance: Benefit from our experienced team's comprehensive consulting and implementation services, ensuring a smooth and successful deployment.

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We are the trusted partner for building your future-proof blockchain solutions, trusted by industry leaders like Microsoft, Tencent Cloud, Binance, Optimism, Polygon, Messari, and many more.

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Contact Asphere today and discover how we can empower your business to unlock the full potential of Web3.

Learn more: https://asphere.xyz/

Position Overview

We seek a highly skilled and motivated Developer Support Engineer to join our dynamic team. This role is crucial in supporting developers across all the blockchains Asphere provides RPCs for, primarily through virtual channels with strategic in-person engagements. The ideal candidate will be instrumental in nurturing our developer community and fostering the organic growth of the Asphere ecosystem.

Key Responsibilities

1. Developer Support and Education
   • Serve as the primary point of contact for developers using Asphere's RPC services across multiple blockchain networks.
   • Provide expert-level technical support, guidance, and troubleshooting for RPC integration and dApp development.
   • Develop and deliver technical workshops, presentations, and educational content through both virtual and in-person channels.
2. Community Engagement and Growth
   • Participate in strategic developer events, including approximately four in-person week-long engagements per year and numerous virtual hackathons.
   • Foster strong relationships with key developers and projects in the blockchain ecosystem.
   • Devise and implement strategies to convert new developers into organic evangelists for Asphere's products and services.
3. Product Improvement and Documentation
   • Collaborate with Asphere's product, engineering, and documentation teams to gather developer feedback, contribute to product improvements, and enhance technical resources.
   • Identify opportunities to streamline the developer onboarding process and improve the developer experience.
   • Ensure alignment of developer resources with Asphere's product roadmaps
4. Ecosystem Development
   • Promote the usage of Asphere's RPCs and highlight the benefits of our developer ecosystem.
   • Stay up-to-date with the latest trends and developments in blockchain technology and developer tools.
   • Contribute to the growth and success of Asphere's developer ecosystem through targeted initiatives and community-building efforts.

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Qualifications

• Located in the European time zone
• Demonstrated expertise in blockchain technology, Web3 development, and RPC protocols, equivalent to 5+ years of professional experience
• Proven track record of supporting developers and contributing to the growth of developer ecosystems in the blockchain space
• Strong technical background with hands-on experience in building or supporting decentralized applications (dApps) and working with smart contracts
• In-depth understanding of multiple blockchain networks (e.g., Ethereum, Binance Smart Chain, Polkadot, Solana) and their respective development ecosystems
• Excellent problem-solving skills and ability to quickly grasp and troubleshoot complex technical issues
• Outstanding communication skills, both written and verbal, with the ability to explain complex technical concepts to diverse audiences
• Demonstrated ability to create engaging technical content, tutorials, and documentation for developer audiences
• Experience in conducting technical workshops, presentations, and developer training sessions, both virtually and in-person
• Proven ability to build and nurture developer communities, with a track record of turning users into advocates
• Familiarity with community management tools and techniques
• Willingness to travel for approximately four week-long events per year
• Passion for blockchain technology and its potential to revolutionize various industries

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Preferred Skills and Experience

• Contributions to open-source blockchain projects or development of widely used developer tools
• Experience in organizing or participating in both virtual and in-person hackathons and developer-focused events
• Understanding of DevOps practices and infrastructure management related to blockchain nodes and RPCs
• Familiarity with multiple programming languages commonly used in blockchain development (e.g., Solidity, Rust, Go, JavaScript)
• Track record of successful developer relations initiatives or growth of a developer ecosystem
• Experience with technical writing, blog posts, or creating video tutorials for developer audiences

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What Asphere Offers

• Opportunity to work at the forefront of blockchain technology with a rapidly growing, innovative company.
• A collaborative and dynamic work environment with a global, diverse team.
• Professional development and growth opportunities in the fast-paced world of Web3.
• Flexible work arrangements focused on remote work, balanced with strategic in-person engagements.
• Chance to significantly impact the growth and success of Asphere's developer ecosystem.
• Access to cutting-edge blockchain technologies and infrastructure.
• Participation in shaping the future of decentralized computing and Web3.

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If you are passionate about blockchain technology, have a talent for supporting and inspiring developers virtually and in person, and want to play a crucial role in expanding Asphere's developer ecosystem, we'd love to hear from you!

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To apply, please submit your resume, a cover letter detailing your relevant experience, and any portfolio of your work or contributions to the blockchain developer community.

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Asphere is an equal-opportunity employer that values diversity in our workforce. We are committed to building an inclusive environment where all team members can thrive and contribute to our mission of decentralizing the Internet.