Ethereum Support Engineer
Job Description
About Us
MatchX is searching for a proficient Ethereum Support Engineer specializing in zkEVM Layer3 chain technology. The ideal candidate should possess excellent communication skills to engage with the Ethereum community, coupled with a strong command of Solidity and navigating Postgres databases. Experience with Docker, scripting, and cloud services like AWS is highly advantageous.
Your mission
- Provide ongoing technical support to Ethereum community members
- Serve as the primary liaison between the development team and internal/external stakeholders including sales, development, and management
- Troubleshoot and resolve user issues efficiently within the Ethereum ecosystem
- Contribute to documentation by adding issues and solutions, and enhancing documentation as necessary
- Execute SQL queries to verify user information within Ethereum applications
- Collaborate with DevOps team as required
Your profile
- Minimum of 2 years' experience as a Technical Support Engineer or similar role in the Ethereum ecosystem
- Strong understanding of Ethereum, Solidity, smart contracts, web3.js, and IPFS
- Proficient in prioritizing tasks based on urgency and importance
- Familiarity with PostgreSQL/MySQL or other database systems
- Analytical thinking and problem-solving abilities
- Excellent interpersonal and communication skills
- Eagerness to acquire new skills and adapt to emerging Ethereum technologies
What We Offer
- Opportunity to delve deep into the niche blockchain and cryptocurrency industry.
- Ample room for innovation and process creation.
- Potential for the role to evolve into a full-time position.
About Us
MatchX is the world's leading brand of low-power crypto mining hardware and has an excellent reputation for quality and innovation. We are the best-selling low-power multi-token crypto miner on the planet. MatchX is based in Berlin, Germany and is a pioneer in enterprise-level development, global logistics and distribution. Our world-class, award-winning hardware and sales teams are the reason we are the envy of the entire industry. As the link between the world of data and smart cities, enterprises and individuals, MatchX connects the real world with the metaverse. Together, we are building the world of tomorrow.
Company Overview
MatchX manufacturers superior LPWAN Hardware and Software, delivering comprehensive IoT Cloud and Reporting Solutions across diverse domains.
At MatchX, the focus is to deliver a robust End-to-End IoT network solution that facilitates data transmission over ranges of up to 35 km using LPWAN (Low Power, Wide Area Network) technology. The package solution comprising hardware, software and cloud reporting offers a revolutionary breakthrough to the world's data needs, an end-to-end network solution that ensures increased data efficiency, increased data range, whilst reducing energy consumption and significantly reducing costs.
The MatchX system is plug and play and is equipped with the Listen-Before-Talk technology which enables data transmission only at the most opportune times in order to prevent data loss and network overcapacity.