VIP Account Manager
Job Description
About Flipster
Flipster is a next-level trading platform that is connecting investors to insight, and new opportunities brewing in the cryptoverse. We uncover exclusive opportunities and provide a high-performance platform to put them to work. We believe in an exciting, bold future for crypto. A decentralized, well-governed space, that sparks progress for investors, traders and amazingly innovative crypto projects simultaneously. Flipster will unlock access to ideas we can’t even imagine yet. We aim to propel their development and uncover potential.
As a VIP Account Manager at Flipster
Flipster is seeking an experienced professional from the crypto industry to provide account coverage and support business growth. This role will leverage relationship development and account management skills, combined with comprehensive knowledge of the Flipster platform and trading, to assist VIP clients. The Key Account Manager will contribute to building better product solutions for VIP clients and foster their growth on the Flipster platform.
Responsibilities
- Serve as the primary point of contact for multiple VIP clients.
- Expand relationships with existing customers through sustained communication and an understanding of their needs.
- Identify growth opportunities for clients and acquire resources to help realize these opportunities.
- Assist clients in navigating Flipster’s product offerings, VIP structure, and key updates and changes on the platform. Provide support for client VIP upgrades and other product configurations.
- Analyze user behavior, track status, uncover hidden needs, and write key customer analysis reports for major clients.
Qualifications
- At least 2 years of experience in account management or sales roles within financial/trading institutions.
- Product knowledge from working in exchange, broker, or trading firms.
- Strong client management skills, including maintaining strong relationships, organizing client profiles, and incentivizing client activities.
- Excellent communication skills and the ability to be flexible in a variety of situations.
- Ability to work under pressure.
- Passionate about crypto, with industry experience highly preferred.
- Native proficiency in Korean, both verbal and written.
- Business proficiency in English.
- Proficiency in Mandarin is a plus.
Hiring process
- CV Submission
- 1st round interview
- 2nd round interview
Company Overview
Elevate your crypto game.
#Flipster is a cryptocurrency derivatives trading platform with the thickest altcoin liquidity in the market. Traders use our app for a head start in turning insights into potential profits.
With a 39.6% weekly sign-up growth and 312.3% weekly trading volume growth, Flipster is the go-to trading platform for users across 87 countries.
Flipster is the fastest growing platform to trade altcoin derivatives, offering a wide selection of over 250 perpetual futures listings, and regularly the fastest trading platform in the world to offer new perpetual futures.
Go long or short with up to 100x leverage using our lightning-fast, intuitive, and secure app. Make instant flips, monitor portfolios, and capitalize on market movements—anytime, anywhere.
Reimagine futures trading with Flipster—fast, fun, and frictionless. Get started at flipster.io or download the app on the App Store and Play Store.